Privacy policy

Privacy Policy

RayInTheDark LLC
Effective Date: June 2026

1. Introduction

RayInTheDark LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, purchase products or services, communicate with us, or otherwise interact with our business.

By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

Personal Information

Name
Email address
Phone number
Company or business name
Billing address
Payment-related information
Account credentials where applicable

Business Information

Website URLs
Marketing account information
Advertising account data
Analytics data
Campaign performance information
Creative assets
Onboarding responses
Business goals and objectives

Technical Information

IP address
Browser type
Device information
Operating system
Website usage data
Cookie and tracking data

Communications

Emails
Support requests
Contact form submissions
Meeting notes
Client communications

3. How We Collect Information

We collect information when you:

Visit our website
Submit forms
Schedule consultations
Purchase products or services
Join memberships or communities
Contact customer support
Participate in surveys or promotions
Use our digital products and platforms

Information may also be collected automatically through cookies, analytics tools, pixels, and similar technologies.

4. How We Use Information

We may use information to:

Deliver products and services
Process payments
Verify purchases
Provide customer support
Conduct onboarding and account setup
Develop marketing strategies
Improve products and services
Send important service communications
Prevent fraud and unauthorized activity
Enforce our agreements and policies
Respond to disputes or legal requests
Comply with legal obligations

5. Payment Processing

Payments may be processed through third-party providers, including Whop, Stripe, PayPal, and other authorized payment processors.

We do not store complete payment card information on our servers. Payment processors handle payment information according to their own privacy and security policies.

6. Cookies & Tracking Technologies

Our website may use:

Cookies
Pixels
Analytics tools
Session tracking
Conversion tracking
Advertising technologies

These technologies help us:

Operate our website
Improve user experience
Measure performance
Analyze traffic
Improve marketing effectiveness
Protect platform security

You may disable cookies through your browser settings; however, certain website functions may not operate properly.

7. Sharing Information

We do not sell personal information.

We may share information with:

Payment processors
Service providers
Contractors and freelancers
Hosting providers
Analytics providers
CRM platforms
Communication platforms
Legal, accounting, and compliance advisors

Information may also be disclosed when necessary to:

Comply with legal requirements
Prevent fraud
Protect our rights and property
Respond to disputes or chargebacks
Enforce agreements and policies

8. Customer Data

Clients may provide access to:

Advertising accounts
Shopify stores
CRM systems
Analytics platforms
Email marketing platforms
Customer databases
Business systems

Clients are responsible for ensuring they have the legal right to provide such access and data.

We use customer-provided information solely for delivering requested services and supporting business operations.

9. Data Retention

We retain information for as long as reasonably necessary to:

Deliver services
Maintain business records
Meet legal obligations
Resolve disputes
Prevent fraud
Enforce agreements
Maintain financial and tax records

Retention periods may vary depending on the nature of the information and applicable legal requirements.

10. Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of information
Restrict processing
Object to certain uses of data
Request a copy of your information

To exercise these rights, contact:

Email: ceo@rayinthedark.com

We may require identity verification before processing requests.

12. International Users

If you access our services from outside the United States, you understand that information may be transferred to and processed in countries where data protection laws may differ from those in your jurisdiction.

13. Children's Privacy

Our services are intended for business owners, entrepreneurs, and adults.

We do not knowingly collect personal information from individuals under the age of 18. If we learn that information has been collected from a minor, we will take reasonable steps to remove it.

14. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, content, or security of third-party websites.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective when posted on our website. Continued use of our services after updates constitutes acceptance of the revised policy.

16. Contact Information

RayInTheDark LLC
Email: ceo@rayinthedark.com

For privacy-related questions or requests, please contact us using the information above.

Recommended Website Footer Disclosure

By using this website, you acknowledge that you have read and agree to our Privacy Policy, Terms of Service, and Refund Policy. We may collect and process information necessary to provide services, improve user experience, and comply with legal obligations.